How do I submit a support case?

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I need to create a support case, how do I create a case in the support portal?

2. Once logged in, click on Create Support Case.

3. On the new page, fill out these fields:

Enter in a Subject. This will be a quick title related to the issue
Chose to share with your organization
Select your product in which the issue occurs
Select the topic this issue is most closely related to. If needed, select "Other" and then use the New Option field to type your answer.
In the 'Can you describe it for us' section, you can elaborate about the issue. It is helpful to include exact steps to duplicate the issue that is occurring.
Add the email address of any other people who you would like to include in this case
Let us know if you've had a chance to search the Knowledge Base
Select the severity of the issue
Add screenshots that help explain the issue, error logs/messages, or anything else helpful

4. Click Send

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