Error re-sending journal entries back to Financial Edge

If a user notices that the batch in Fund Investment Tool and Financial Edge do not match and are out of balance and attempts to re-send journal entries back to Financial Edge after deleting the first journal entries that were sent, the following error occurs:

Answer:

We are currently investigating this issue, and this article will be updated.

This issue occurs due to a procedure being called to send the next group of transactions before the Financial Edge transaction ID values are set on the previous group that was sent. The second batch being sent occasionally contains transactions which have already been sent as a result. The fix for this issue will involve on a high level the process of updating the Financial Edge transaction ID values before the next group of transactions are sent.

Steps to Duplicate:

1. Go to Income Allocation
2. Click the ellipsis button next to the batch in question and click Calculate
3. Once the batch is calculated, go to the journal entries tab
4. Click Send Journal Entries to Finance System
5. Go to Financial Edge and see batches created but do not post the batches in FE
6. In Financial Edge, delete the batches that were created.
7. Go back to the Fund Investment Tool
8. Go to Income Allocation
9. Open the batch in question and go to journal entries tab
10. Click Send Journal Entries to Finance System
11. See error occur