Account's Actual Column does not show any detail for previous years
- 18 Jan 2023
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Account's Actual Column does not show any detail for previous years
- Updated on 18 Jan 2023
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For certain Accounts, the Actual Columns do not display any details in previous years. However when looking at the balances it shows that there was activity for the year.
Steps To Duplicate:
1) Go to General Ledger> Accounts supertab> Accounts Subtab
2) Open account> Click on Account Details
3) Notice the Actual column is empty
2) Open account> Click on Account Details
3) Notice the Actual column is empty
Answer:
This issue can be caused by a fund code change or an issue with the GL account.
Two solutions:
1. Copy live to demo and run this tool in demo to see if resolves. If it does, run in your live database:
Consolidated Trial Balance is out of Balance and does not Match the YTD GL Report for the Same Period for One Fund and One GL Account
2. If this was caused by a fund code change:
Two solutions:
1. Copy live to demo and run this tool in demo to see if resolves. If it does, run in your live database:
Consolidated Trial Balance is out of Balance and does not Match the YTD GL Report for the Same Period for One Fund and One GL Account
2. If this was caused by a fund code change:
- In DEMO databse: change the code back to original
- You should see the detail now showing for previous years
- Re-do the fund code change
- Now you should see the detail staying in previous years
- Repeat in live database if was successful
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