Advisors are getting Grant Approval Emails from DonorCentral even though those Emails are Disabled
  • 18 Jan 2023
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Advisors are getting Grant Approval Emails from DonorCentral even though those Emails are Disabled

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Article summary

Advisors are getting Grant Approval Emails even though those Emails are Disabled. How can I turn those off?

 

Answer:

Automated emails are not really disabled until the Disabled flag shows as below. If you do not see that flag, enable the emails and then disable them again until that flag appears. Now, the email should be disabled, and advisors should not receive them.



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