Alpha Sort Field is Incorrect after Profile Merge
  • 04 Jun 2023
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Alpha Sort Field is Incorrect after Profile Merge

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Article summary

I just combined two profile records. It seemed to go well, but now when I look for the Gift History for my existing profile it has the old name on it, the wrong one! How do I fix this? 

Answer:
Fear not! There's a tool to fix the sort name value.
  1. Go to Tools > System Utilities > Admin Utilities > Profile Utilities > Rebuild Alpha Sort Field. 
  2. Enter the Profile ID you are working on in both the From and the To fields and click OK. 
  3. A Report will pop up listing the tables where it has been updated.



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