Amount shows as "None Found" in recommendation reviewer when amount is entered with a comma in DonorCentral
  • 17 Jan 2023
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Amount shows as "None Found" in recommendation reviewer when amount is entered with a comma in DonorCentral

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Article summary

When the amount of a Grant Recommendation has a comma, it will show up in the Recommendation Reviewer as "None Found"

Answer:

This fix for this issue has been released to DonorCentral.

Steps To Duplicate

1) Go to DonorCentral> View As Advisor> Select Advisor
2) Recommendation Tab> New
3) Enter information> enter amount of 1,500> review
4) Review menu shows None Found for the amount
5) Go back and change amount to 1500> review
6) Amount shows correct in review

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