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    Changes to settings don't permanently save after applying them in DonorCentral
    • 16 Mar 2023
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    Changes to settings don't permanently save after applying them in DonorCentral

    • Updated on 16 Mar 2023
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    Article summary

    In DonorCentral, making changes to control panel > settings may not save after applying changes and exiting or logging out and back in. 

    Steps To Duplicate:
    1. Log in to DonorCentral
    2. Control Panel > Settings
    3. Options > Funds
    4. Remove check mark from box next to "Show the latest available 'spendable balance' for each fund"
    5. Apply changes
    6. View as advisor > choose advisor
    7. Click funds tab
    8. Notice the spendable balance item is not visible. 
    9. Stop viewing as advisor
    10. Go back to control panel > settings. 
    11. Box is marked again.
    12. View as advisor again
    13. Spendable balance is visible. 
    Answer:
    This issue has been addressed.
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