Clicking submit a second time on grant recommendation creates a duplicate in DonorCentral
  • 20 Jan 2023
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Clicking submit a second time on grant recommendation creates a duplicate in DonorCentral

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Article summary

When donors click submit after creating a grant recommendation, the submit button stays blue for a second after clicking submit once, and when clicking submit again, a second grant recommendation is created.

NOTE: If you only click once, the screen moves on and only creates one record (as designed), but clicking a second time quickly before the screen moves on creates a second, identical recommendation.

Steps To Duplicate:
1. Log into DonorCentral
2. Select Recommendations > new
3. Fill in required information
4. Click submit and quickly click submit again
5. Notice 2 recommendations are created and both can be seen in FIMS and DonorCentral (duplicate)
Answer:
The fix for this issue was released in 2019.

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