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    Crystal Report Windows Forms Viewer Error: Logon Failed. Please try again - when running a custom report in FIMS
    • 22 Feb 2023
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    Crystal Report Windows Forms Viewer Error: Logon Failed. Please try again - when running a custom report in FIMS

    • Updated on 22 Feb 2023
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    Article summary

    After upgrading to Progress 11, running a custom report which includes a sub report and moving to that sub report prompts for an additional login. Entering the login credentials gives an error.

    The login prompt says Database Login and has fields for Server Name, Database, Login ID, and Password

    The error states: Logon Failed. Please try again.

    Steps To Duplicate:
    After upgrading to Progress 11 and setting up Crystal Reports:

    1. Log in to FIMS
    2. Runs a crystal report from the custom menu
    3. Navigate to the subreport
    4. Receive prompt to log in
    5. Receive error when entering credentials

    Answer:
    This issue was resolved with FIMS 14.66
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