Documents attached to Grants are not being Uploaded to DonorCentral
  • 27 Dec 2022
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Documents attached to Grants are not being Uploaded to DonorCentral

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Article summary

When following the steps in the Drag and Drop Gift and Grant Documents into the Document Module document, documents attached to grants do not appear on the grant letters in DonorCentral.

 

Answer:

This occurs when the grant number on the grant is less than 8 digits. This can also occur for gifts that have a gift number with less than 4 digits.

This issue was addressed in FIMS 14.73.

Steps To Duplicate

  1. Follow the steps in this document, Drag and Drop section, to upload a document to a grant letter in DonorCentral:
      2. Note that all steps complete correctly with no errors
      3. Go to DonorCentral and note that document is not showing on grant record

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