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    Does an Email get Sent out if a Recommendation is Declined in the Suggestion Import Window in FIMS for DonorCentral?
    • 24 Jan 2023
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    Does an Email get Sent out if a Recommendation is Declined in the Suggestion Import Window in FIMS for DonorCentral?

    • Updated on 24 Jan 2023
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    Article summary

    I declined a recommendation in the Suggestion Import window in FIMS, does this mean that the donor will get an email?

    Answer:
    No, if the recommendation is declined in the Import recommendation window in FIMS it will not send a cancellation email and it will also not display in a section on DonorCentral.  It will be totally removed from DonorCentral and the import recommendation window.  The recommendation cancellation confirmation email is only sent if the donor that made the recommendation cancels it. 
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