DonorCentral times out when uploading Fund Statements using External Statements

To upload your statement to DonorCentral, 

1. Run your statements report as normal. 
2. When the FIMS viewer pops up with your statement information, click on the External Statements menu.
3. Select Individual Statements for Donor Central. 
4. It will then process your statements and a popup will appear with the number of PDFs that have been created. 
5. In FIMS, go to Tools > System Utilities > DonorCentral > Upload DC Fund Statements. 
6. A window will pop up with the number to documents to be uploaded. Double check that the date range listed is correct.
7. Click on Upload Statements. 

After these steps, the screen automatically goes to Not Responding 

This issue occurred for customers still on Progress 10 and not longer occurs in Progress 11. The workaround was that the pdf documents needed to be zipped up along with the contents file and manually uploaded to DonorCentral.

For hosted customers: This issue was resolved with the Progress 11 update in HostNet