Duplicate Suggestion Submission Confirmation and Grant Approval Emails are sent from DonorCentral
  • 03 Apr 2024
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Duplicate Suggestion Submission Confirmation and Grant Approval Emails are sent from DonorCentral

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Article summary

When a Grant Recommendation is submitted, or a Grant has been paid, duplicate confirmation emails are sent to Staff and Donors. 

Steps To Duplicate:
A donor submits a Grant Recommendation successfully in DonorCentral, then duplicate confirmation emails are sent minutes or hours apart.

A DonorCentral Grant Recommendation is imported into FIMS and a grant application is created. The grant application is approved. After the DonorCentral upload, multiple confirmation emails are then sent to the Advisor of the recommendation. 
Answer:
This issue has been resolved.

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