Tax Status Plus Migration

Blackbaud Tax Status Plus no longer functions after service was moved.

Answer:

This issue is resolved in FIMS 14.76. The 14.76 patch installs the needed Progress Certs to point to the new URL for Tax Status Plus service.

Notes:

• You may notice that even after installing the 14.76 patch that the issue is not resolved, this is typically caused by the Progress certs not being copied over to the Progress installation folders during the patch upgrade.
• Additionally, you may notice that after a server move or a re-installation of Progress OpenEdge that the Tax Status Plus stops working.

To resolve both scenarios above:

You will need to copy the certs to the new Progress OpenEdge installation. If users use FIMS from a remote desktop\terminal server, the certs will need to copied to the terminal\remote desktop server as well. You must first be on FIMS 14.76 to have the correct certs available for Progress.

FIMS Database server

1. On the FIMS database server, go to NPO\found\FIMS\Bin\ProgressCerts 

2. Select All of the files in that folder and then select COPY

3. Go to NPO\dlc\certs and paste all of the files. You may get a message asking to write over an existing file that has the same name, click Yes to that message.

Remote Desktop\Terminal server:

1. On the terminal server, go to the N drive

2. Go to found\FIMS\Bin\ProgressCerts 

2. Select All of the files in that folder and then select COPY

3. Go to the local drive on the terminal server where the NPO folder is located. 

• The terminal server typically will have its own NPO folder that will contain its own Progress OpenEdge installation, but you may have a different configuration.
• If you do not know where that is or are not sure if your terminal server has its own Progress OpenEdge installation, do not proceed and contact support for assistance.

4. Go to NPO\dlc\certs on the terminal server and paste all of the files. You may get a message asking to write over an existing file that has the same name, click Yes to that message.