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    End Date Must be in the Future when Changing Recurring Suggestions with no End Date in DonorCentral
    • 17 Jan 2023
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    End Date Must be in the Future when Changing Recurring Suggestions with no End Date in DonorCentral

    • Updated on 17 Jan 2023
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    Article summary

    When changing Recurring Suggestions with no End Date in DonorCentral, the error 'End Date must be in the future' occurs but yet the end date is an optional field.

    If you click cancel, the original recurring suggestion disappears out of DonorCentral.

    Answer:

    This issue was addressed for the customer who reported it. If you do see this issue, please create a support case.

    Steps To Duplicate

    1. Log into DonorCentral
    2. Go to Control Panel\Site Administration\Recurring Recommendations
    3. Find a recurring recommendation that needs to be changed and that has no end date
    4. Click Change on the Elipsis button on the left
    5. Click Yes on the window indicating that this action will stop all future occurences of the recommendation
    6. Go through the steps in each window and hit Next
    7. On the page where the dates are, remove the end date
    8. See error occur
    9. If you click cancel, the original recurring suggestion disappears out of DonorCentral.
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