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    Error Cannot find donor record for idcode: Idcode when Using the Import Records Update Utility
    • 18 Jan 2023
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    Error Cannot find donor record for idcode: Idcode when Using the Import Records Update Utility

    • Updated on 18 Jan 2023
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    Article summary

    When importing data into FIMS from a .csv file using the Import Records Update process, the following error occurs:

    '**E Cannot find donor record for idcode: Idcode"

    You may also see the following error as well:

    'E Cannot find fm_profile record for idcode'


    Answer:
    This error occurs due to the user attempting to import from the header row in the CSV file. You cannot import data from a header row in the .csv file and FIMS cannot recognize that that row is a header.

    When importing using the Import Records Update tool, be sure to set the "Import Row From" value to the first row in the .csv file below the header row.

    This example shows starting the import from the .csv file on Row 2 (assuming row 1 in the .csv file is the header row)


    For more information about the Import Record Updates Process, see the following:

    Import Record Updates Utility

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