Error: could not complete the uploads for: "file name.zip" when uploading a Fund Statements Zip File to DonorCentral

Error: could not complete the uploads for: "file name.zip" when uploading a Fund Statements Zip File to DonorCentral

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When uploading a zip file to DonorCentral the error, 'Error: could not complete the uploads for: "file name.zip"' occurs.

This issue has been resolved.

1. Log into DonorCentral as a staff member

2. Go to Control Panel\Fund Statements

3. Click on Upload/replace statements

4. Choose the zip file to be uploaded that is under 50 MB

5. Click upload

6. Get error message

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