Error: Existing Organization ID Should not be Empty when Submitting Recurring Suggestion in DonorCentral
- 18 Jan 2023
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Error: Existing Organization ID Should not be Empty when Submitting Recurring Suggestion in DonorCentral
- Updated on 18 Jan 2023
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When submitting a recurring suggestion in DonorCentral, the following error occurs: 'Existing Organization ID Should not be Empty'
Answer:
This error occurs due to the charity name having been changed and the original grantee no longer exists in DonorCentral. The error is telling the user that basically the charity does not exist.
Look in FIMS and compare the grantee there with the grantee on the form and from the drop down of the form in DonorCentral choose the correct grantee from the list.
Look in FIMS and compare the grantee there with the grantee on the form and from the drop down of the form in DonorCentral choose the correct grantee from the list.
Steps To Duplicate
1. Log into DonorCentral as an advisor or view as advisor
2. Find saved recurring suggestion
3. Submit the suggestion
4. See error occur
2. Find saved recurring suggestion
3. Submit the suggestion
4. See error occur
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