Error Font (#) not in Font Set when Running Reports

The font error can occur for two reasons:

1. Typically this error occurs if the Font on the workstation as set in User Preferences on thr workstation for FIMS in on a different setting than the Server. Go to Tools>User Preferences>All Other Preferences>"Report_Font_Size" and change it to none or change it to a number that matches the FIMSNT.ini file on the server.

• Only on-premise customers would be able to see the fimsnt.ini file

2. If the user has changed other settings in their user preferences relating to font for example, in the editor.

• Run a system information report and see if there are any unique font settings for the user:

System Information Report

• Set the following options in the report:

System Initial setup and other system info

System options

User Preferences

If the .Net error occurs:

• This error occurs if the .Net assemblies were never registered on the computer which is evidenced by the failed .Net update message that occurs when launching FIMS.
• To fix that, for on-premises customers: Right click on the FIMS icon and run as admin. After that you should get a message that .Net registered successfully. If you get an error while trying to run as admin, check and see if UAC is turned on, or is on a high setting. If UAC is turned on, turn it off, re-start the computer and lauch FIMS, you should then get a message saying that .Net registered successfully and the font error message should go away when you run the edit and post admin fee process.
• If a .Net error occurs after the font error in Azure Cloud, create a support case.