Error: Missing A/P Lines. Apply to can only be used with Debit Memo or Prepaid" when Attempting to Post a Payment Item
- 02 Jun 2023
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Error: Missing A/P Lines. Apply to can only be used with Debit Memo or Prepaid" when Attempting to Post a Payment Item
- Updated on 02 Jun 2023
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After creating a payment item for a voucher and attempting to post the payment item, the errors occur. Also, the Payee on the edit report is not the same as the Payee on the voucher. Additionally, a third different payee is noted on the colored header on top when the voucher is opened.
Steps To Duplicate:
1. Go to Accounts Payable\Open items
2. Click and open the voucher in question
3. Note on the top colored bar that the payee is not the same as the payee listed on the grant
4.. Click on the Create Payment Item button
5. A message will appear stating the unposted item # and asking "Do you want to Run AP Item Edit and Post now?"
6. Click yes on the message
7. In the edit report see the error messages "Missing A/P Lines. Apply to can only be used with Debit Memo or Prepaid"
8. Note also that the payee is not the same payee as listed on the grant voucher from which the payment item was created and is different than the payee seen in step 3 above.
2. Click and open the voucher in question
3. Note on the top colored bar that the payee is not the same as the payee listed on the grant
4.. Click on the Create Payment Item button
5. A message will appear stating the unposted item # and asking "Do you want to Run AP Item Edit and Post now?"
6. Click yes on the message
7. In the edit report see the error messages "Missing A/P Lines. Apply to can only be used with Debit Memo or Prepaid"
8. Note also that the payee is not the same payee as listed on the grant voucher from which the payment item was created and is different than the payee seen in step 3 above.
Answer:
The root cause for this was not determined but a work around was used to print checks through the open items process tab or by selecting the Print Check button.
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