Error Profile does not Exist Please Retry when Attempting to Open a Profile
  • 20 Jan 2023
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Error Profile does not Exist Please Retry when Attempting to Open a Profile

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Article summary

Upon opening a profile, the following error message and users are forced to end task on FIMS because it freezes.: "Profile does not exist"

Steps To Duplicate:
  1. Go to profiles
  2. Search for profile in question
  3. Click to open the profile
  4. See error occur
Answer:
This occurred because the id code specified in the executive field on the grantee was not a valid profile idcode. It had to be removed or replace with a valid one.

In FIMS 14.72 improvements were made in Grantee Profiles:

- When deleting an Executive Profile, an improved message displays when the executive idcode is linked on a grantee record. The message now displays as, “Grantees exist with this Profile as Executive. Continuing to delete will clear out the Executive for those Grantees.”

- When switching from the Grantee tab to the Profile tab, the following error no longer occurs: "Executive Profile does not exist. Please retry."

- FIMS now checks for orphaned Grantee Executives in the System Integrity Report for Check Profiles.

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