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Error Profile does not Exist Please Retry when Attempting to Open a Profile
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Upon opening a profile, the following error message and users are forced to end task on FIMS because it freezes.: "Profile does not exist"
Steps To Duplicate:
- Go to profiles
- Search for profile in question
- Click to open the profile
- See error occur
Answer:
This occurred because the id code specified in the executive field on the grantee was not a valid profile idcode. It had to be removed or replace with a valid one.
In FIMS 14.72 improvements were made in Grantee Profiles:
- When deleting an Executive Profile, an improved message displays when the executive idcode is linked on a grantee record. The message now displays as, “Grantees exist with this Profile as Executive. Continuing to delete will clear out the Executive for those Grantees.”
- When switching from the Grantee tab to the Profile tab, the following error no longer occurs: "Executive Profile does not exist. Please retry."
- FIMS now checks for orphaned Grantee Executives in the System Integrity Report for Check Profiles.
In FIMS 14.72 improvements were made in Grantee Profiles:
- When deleting an Executive Profile, an improved message displays when the executive idcode is linked on a grantee record. The message now displays as, “Grantees exist with this Profile as Executive. Continuing to delete will clear out the Executive for those Grantees.”
- When switching from the Grantee tab to the Profile tab, the following error no longer occurs: "Executive Profile does not exist. Please retry."
- FIMS now checks for orphaned Grantee Executives in the System Integrity Report for Check Profiles.
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