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    Error Profile not found when using the import record update tool
    • 04 Jun 2023
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    Error Profile not found when using the import record update tool

    • Updated on 04 Jun 2023
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    Article summary

    I can see the profiles in FIMS, but when I run the import records update utility it is not finding the profiles.  

    Answer:
    The import record update utility requires a file saved in a csv file format. It is likely that the file was saved as a text file instead.

    To convert a txt file to a csv
    1. Open FIMS and open the file to be imported.
    2. Click file save as
    3. Choose comma-delimited (CSV).  Be careful not to choose one of the variations.
    4. Try your import again.
    If this doesn't resolve your issue there is likely a different problem with the content of the columns.
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