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    Error: The account summary display errors. You must correct these errors in order to continue. - when running pool allocation processing
    • 08 Feb 2023
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    Error: The account summary display errors. You must correct these errors in order to continue. - when running pool allocation processing

    • Updated on 08 Feb 2023
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    Article summary

    This error occurs when running pool allocation processing, but no error is visible on the report. The same item is listed more than once in the report and the ending value is incorrect

    Steps To Duplicate:
    1. Go to FACTS > Reconciliation > Processes > Pool allocation Processing
    2. Choose Pools
    3. Receive error
    4. Report opens and has the fund twice, with incorrect ending value, should be 0.
    5. Go to Accounts supertab > accounts tab
    6. Notice dates are incorrect for the first few cycles
    Answer:
    This issue was data specific with dates in the pool cycles to the customer who reported the issue and was addressed by development. If you have this issue please create a support case.
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