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Error: The database [filepath] is in use in single-user mode. (263) - when copying live to demo database
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An error occurs when manually running the copy live to demo shortcut on the server.
** The database c:\npo\demo\dbfiles\found is in use in single-user mode. (263)
Steps To Duplicate:
- Double click the shortcut to copy live to demo
- Follow any prompt on the screen
- Receive the error message
- Press any key to end
Answer:
Many times this is caused by the _dbutil.exe utility holding onto the Demo database files and thus not allowing them to be updated or to start.
- In Windows, open the task manager.
- Go to the Processes tab
- Look for a process called _dbutil.exe. (It may be visible on the details tab if not on the processes tab)
- To verify, right click on the _dbutil.exe process and select Open file location
- You should be directed to the _dbutil.exe in \npo\dlc\bin
- After verifying that, go back to task manager, click on the _dbutil.exe process and then click the End Process button on the bottom
- Run the Copy Live to Demo task again and it should be successful and the database should start during that process
- After that process is finished, have users log into the Test\Demo database to be sure it is functional
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