Error: Unable to Open File Temp Files ODBC 92 log Errno 13 when Attempting to run a Crystal Report from FIMS Custom Menu
  • 21 Mar 2023
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Error: Unable to Open File Temp Files ODBC 92 log Errno 13 when Attempting to run a Crystal Report from FIMS Custom Menu

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Article summary

When users attempt to run a Crystal Report from the Custom menu, the following errors and messages can occur:

1. FIMS Crystal Viewer Installation This utility installs the Crystal Reports Components. If you are reinstalling the Crystal components you must first uninstall the components using the Windows Add/Remove Programs. If you have not done this, please uninstall now. Otherwise, you may continue. Do you want to continue?

2. Error, "Unable to open file ..\tempfiles\\obdc92.log. Errno = 13"

Steps To Duplicate:
1. Go to the Custom menu on the top bar of FIMS
2. Choose a report
3. Attempt to run the report
4. See one or both messages occur.
Answer:
If you have this issue please create a support case.

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