FIMS profiles have incorrect organization and address information
- 18 Jan 2023
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FIMS profiles have incorrect organization and address information
- Updated on 18 Jan 2023
- Contributors
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FIMS profiles have incorrect organization and address information These profiles have not recently been merged or updated via import.
Steps To Duplicate:
1. Launch FIMS
2. Open the Profiles module
3. Open an affected profile. The previous organization information, address, and work phone have been replaced with one that should not be associated with this profile.
2. Open the Profiles module
3. Open an affected profile. The previous organization information, address, and work phone have been replaced with one that should not be associated with this profile.
Answer:
This issue was more likely caused by using Profile Grouping. If you check the "Group Code" box, then it will update all of the addresses in the group while using Address Maintenance.
This can have the affect of updating multiple accounts and overwriting addresses.
This can have the affect of updating multiple accounts and overwriting addresses.
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