FIMS will not display since workstations upgraded to Windows 11
  • 26 Sep 2023
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FIMS will not display since workstations upgraded to Windows 11

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Article summary

 FIMS will not display since I upgraded to Windows 11. Users can enter in username and password but FIMS will not open.



Steps to Reproduce

1. Click FIMS Shortcut to launch FIMS

2. Log in screen appears, user enters in username and password

3. FIMS never launches

4. Error message appears after several attempts


Answer

To resolve this issue, you can do one of the following:

 1. Roll the workstation back to Windows 10.

 If Windows 10 was upgraded to Windows 11 in 10 days or less, you can roll back to Windows 10.

Downgrade from Windows 11 to Windows 10 - Microsoft Community

2. Upgrade to Progress 11.7.15 or above. Please contact support to obtain the upgrade files and license for 11.7.15 or above.


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