Fund Activity Report Displays no Data in DonorCentral
- 09 Jan 2024
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Fund Activity Report Displays no Data in DonorCentral
- Updated on 09 Jan 2024
- Contributors
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After doing all of the steps in the guide to enable the fund activity report, it still displays no data
Fund Activity Report
Answer:
This was caused by an old program being used to upload data to DonorCentral. To be sure that the file to upload data to DonorCentral is using the most recent version, do the following:
1. Go to Tools\System Utilities\DonorCentral\Setup DonorCentral Upload
2. Click Save
3. Click Done.
* No need to actually make any changes, clicking save updates a file that uploads data to DonorCentral.
4. Extract and upload data to DonorCentral, you can do it from the DonorCentral menu in FIMS rather than waiting for the nightly sync to see immediate results.
Can I manually upload data to DonorCentral?
5. Refresh the DonorCentral page or log in if not already logged in and check the Fund Activity report.
1. Go to Tools\System Utilities\DonorCentral\Setup DonorCentral Upload
2. Click Save
3. Click Done.
* No need to actually make any changes, clicking save updates a file that uploads data to DonorCentral.
4. Extract and upload data to DonorCentral, you can do it from the DonorCentral menu in FIMS rather than waiting for the nightly sync to see immediate results.
Can I manually upload data to DonorCentral?
5. Refresh the DonorCentral page or log in if not already logged in and check the Fund Activity report.
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