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    Fund Associations for Fund Reps change from value of 1 to value of 0
    • 07 Feb 2023
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    Fund Associations for Fund Reps change from value of 1 to value of 0

    • Updated on 07 Feb 2023
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    Article summary

    When donors reach out with log in issues one of the first places to verify is the Fund Association for the fund. You may notice that their DonorCentral designation number has been changed from a value 1 to a value 0.

    Answer:
    This issue can be caused by the following:
    1. Duplicate email addresses
    2. Invalid email addresses
    3. Lack of the DC affiliation on the profile for the fund advisor
    4. Invalid relationship emails
    You can run a system integrity report to see the invalid email address, missing affiliation codes. invalid relationship emails, duplicate emails that need to be fixed.
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