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    Fund Rep Fields are all Blank in Fund Statement Export
    • 02 May 2023
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    Fund Rep Fields are all Blank in Fund Statement Export

    • Updated on 02 May 2023
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    Article summary

    I create labels from the data in my fund statement export, but the names and addresses of the fund reps are missing.  For example, the fndlabel.txt file from the export is missing contact information.

    How can I fix this?

    Answer:
    When running the fund statement export it will be necessary to choose a fund rep value on the Fund Reps tab. Choosing a value or range of values will result in one or more fund statements printing for each fund rep with that value.

    You will need to uncheck the box for Export one statement per fund. If you have that checkbox checked, then fund rep data will not export. The screenshot below shows an example selection of fund rep types:

    If the allow mail box is unchecked on the associated profile, the line will not export and the name and possibly the fund will not export.  If you wish to override that option, choose the Ignore Allow Mail box on the Mailing tab.

    If an advisor is listed twice on the Fund Association tab of the fund with the same fund rep code, then two lines will print.

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