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    Fund Statement Batch Shows a Count on Fund Statement Management Page but Shows 0 Records Upon Clicking into Batch in DonorCentral
    • 27 Dec 2022
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    Fund Statement Batch Shows a Count on Fund Statement Management Page but Shows 0 Records Upon Clicking into Batch in DonorCentral

    • Updated on 27 Dec 2022
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    Article summary

    When clicking into a batch in DonorCentral, the batch shows 0 records but the main pages shows a count.

     

    Answer:

    The fix for this issue was deployed on 8/24/2021

    Steps To Duplicate

    1. Log into DC NXT
    2. Go to Control Panel\Fund Statements
    3. Note a count in the number of statements column
    4. Click into the batch and note that it says 0 Records
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