Gift information from FIMS is not displaying correctly or at all in DonorCentral
  • 24 Jan 2023
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Gift information from FIMS is not displaying correctly or at all in DonorCentral

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Article summary

No description information is available in DonorCentral for recent gifts. Additionally, if a gift in FIMS has a donor name listed, the organization name doesn't appear. 

Steps To Duplicate:
  1. FIMS > Gifts > Gift record
  2. Notice the type on the gift tab as well as the different information in the acknowledgement tab
  3. Go to DC > Funds > Gifts
  4. Review gifts there and notice that no description data appears as well as no organization name if a donor name appears in FIMS. 
Answer:
This issue was addressed for the customer that reported the issue. If you have this issue please create a support case.

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