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Gift information from FIMS is not displaying correctly or at all in DonorCentral
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No description information is available in DonorCentral for recent gifts. Additionally, if a gift in FIMS has a donor name listed, the organization name doesn't appear.
Steps To Duplicate:
- FIMS > Gifts > Gift record
- Notice the type on the gift tab as well as the different information in the acknowledgement tab
- Go to DC > Funds > Gifts
- Review gifts there and notice that no description data appears as well as no organization name if a donor name appears in FIMS.
Answer:
This issue was addressed for the customer that reported the issue. If you have this issue please create a support case.
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