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    Gift Record not on File (138) - when trying to open gift from Gift History Tab
    • 18 Jan 2023
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    Gift Record not on File (138) - when trying to open gift from Gift History Tab

    • Updated on 18 Jan 2023
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    Article summary

    When trying to open a Gift Record from the Gifts tab under Gift History, some users may get the error Gift Record not on File (138) 

    Steps To Duplicate:
    1. 1. Launch FIMS
    2. 2. Go to Gifts>Gift History>Gifts
    3. 3. Select any gift and click to open
    4. 4. Error: Gift Record not on File (138) appears
    Answer:
    If you have this issue, please create a support case.
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