Grant is showing as paid in DonorCentral but doesn't appear in FIMS
- 27 Mar 2023
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Grant is showing as paid in DonorCentral but doesn't appear in FIMS
- Updated on 27 Mar 2023
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Donor sees a grant that is marked as paid in DonorCentral, but the grant doesn't appear in FIMS.
Steps To Duplicate:
1. Log into DonorCentral
2. Click on the Fund Summary tab
3. Notice that the grant shows as paid in the list
4. Log into FIMS
5. Open the grant detail tab for the Fund in question
6. Notice that grant is not showing under detail
2. Click on the Fund Summary tab
3. Notice that the grant shows as paid in the list
4. Log into FIMS
5. Open the grant detail tab for the Fund in question
6. Notice that grant is not showing under detail
Answer:
This occurred because the grant was from a previous year but the payment was made in the current year and the user was looking at the current year for the grant which was why it could not be found.
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