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Grant letters uploaded to DonorCentral are not available to view,. and there is an error when attempting to reupload document
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In the Documents Module, users may see that letters that appear to have been uploaded successfully are not available to view in DCNXT. Attempting to reupload the documents results in Error: Upload unsuccessful. Blackbaud.DFM.Integration.Utilities.HttpClientException: Status code 500 returned
Answer:
This issue is addressed in FIMS 14.74.
Steps To Duplicate
- Open Document module
- Go to Document links tab
- Search by Grant number for one of the affected documents
- See that document is listed as being uploaded with a date and time
- Click Upload to DC button
- Get Error: Upload unsuccessful. Blackbaud.DFM.Integration.Utilities.HttpClientException: Status code 500 returned
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