Grant Missing in DonorCentral after Manually Changing the Status

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After manually changing the status of the grant to Process, the grant is no longer in DC NXT.

Steps To Duplicate:

1) Log into DonorCentral

2) Go to Control Panel > Site Administration > Recommendations > Submitted

3) Then try clicking the … next to the grant and change the status.

Answer:

This was a data specific issue that was corrected for the customer that reported it.

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