Grant Purpose Field is Blank when Suggestion Email is Received
  • 24 Mar 2023
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Grant Purpose Field is Blank when Suggestion Email is Received

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Article summary

When foundation receives suggestion email, the grant purpose field is blank.

Steps To Duplicate:
1. Donor logs into DonorCentral and submits a suggestion
2. Foundation receives email showing grant purpose field blank
Answer:
This was because Grant Purpose was re-named to Special Request on the recommendation form, but the email was still looking at the Purpose Key. To resolve, you can re-set the recommendation form back to the default and if you do not want the grant purpose on the form, just delete it and save the form.

It will still show in the email but will not be a field that donors can type into on the form.

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