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    Green Dot when logging into DonorCentral
    • 22 Dec 2022
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    Green Dot when logging into DonorCentral

    • Updated on 22 Dec 2022
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    Article summary

    When users enter in credentials to log into DonorCentral, a green dot appears and continues to circle and the user is not able to log in.
     

    Answer:

    This issue was resolved by rolling back a change that occurred in October of 2022. The root cause is being investigated.

    Steps To Duplicate

    Steps to duplicate:
    1. Enter in credentials to DC
    2. See green circle dot
    3. User is not able to log in and green dot keeps circling


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