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How do I correct a pledge payment posted as a gift?
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A gift was posted, but it should have been a pledge payment. Our system does not show this. How can I correct it?
Answer:
If you posted a Gift that was a Pledge Payment but did not link it to the Pledge, follow the steps below to correct it.
- Find the Gift in the Gift History tab.
- Click the Adjustment Tab and select Adjust Gift. Use the original dates for both the reversing and adjusting dates. See the paragraph above the dates for a discussion of the process as well as the Gift dates.
- Click OK.
- When the Gift comes up, click the green and yellow box next to the Amount field and enter the Pledge payment as you normally would.
- Confirm the Acknowledgment information and the GL Accounts tab.
- Post the new Gift and the reversal Gift.
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