How do I correct a pledge payment posted as a gift?
  • 02 Jun 2023
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How do I correct a pledge payment posted as a gift?

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Article summary

A gift was posted, but it should have been a pledge payment. Our system does not show this. How can I correct it? 

Answer:
If you posted a Gift that was a Pledge Payment but did not link it to the Pledge, follow the steps below to correct it. 
  1. Find the Gift in the Gift History tab. 
  2. Click the Adjustment Tab and select Adjust Gift. Use the original dates for both the reversing and adjusting dates. See the paragraph above the dates for a discussion of the process as well as the Gift dates.
  3. Click OK.
  4. When the Gift comes up, click the green and yellow box next to the Amount field and enter the Pledge payment as you normally would. 
  5. Confirm the Acknowledgment information and the GL Accounts tab.
  6. Post the new Gift and the reversal Gift.

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