How do I create a case in the Support Portal?

I need to create a support case, how do I create a case in the support portal?

Here is a quick overview video: 

https://npact.sharepoint.com/:v:/s/Demos/Eca_NWIB8N5FrXp4MxrPS7QBSotGq3h0jqCT-tTx9npcew?e=dtupEr

Answer:

1. Log into the support portal here.

• If you do not have a login, please email access@npact.com.

2. Once logged in, click on Create Support Case.

3. On the new page, fill out these fields:

• Enter in a Subject. This will be a quick title related to the issue
• Chose to share with your organization
• Select your product in which the issue occurs
• Select the topic this issue is most closely related to. If needed, select "Other" and then use the New Option field to type your answer. 
• In the 'Can you describe it for us' section, you can elaborate about the issue. It is helpful to include exact steps to duplicate the issue that is occurring. 
• Add the email address of any other people who you would like to include in this case
• Let us know if you've had a chance to search the Knowledge Base
• Select the severity of the issue
• Add screenshots that help explain the issue, error logs/messages, or anything else helpful

4. Click Send