How do I get the right salutation to export when using the User Defined Profile Export?
  • 01 Jun 2023
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How do I get the right salutation to export when using the User Defined Profile Export?

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Article summary

No matter which salutation I choose from the mailing tab,  I keep getting the default salutation.  
Even though I select Business address, I am getting the address on Profile 1, not the alternate address. Why?

Answer:
When running the User Defined Profile Export, the only field that interacts with the Mailing tab options is the "Address" field:

This Address choice includes most, if not all, the values you need to produce a mailing.  To see what fields are exported, choose The alphasort name, idcode and address field as shown and select an affiliation code with a few members.  Run the export and open in excel.  You will find that in most cases these are the only 3 fields you need to include in your export when doing a mailing.

When you choose other salutation or address fields you are overriding the built in logic of the Mailing tab and forcing the selections to come directly from the Profile 1 or Profile 2 tabs.


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