How do I know if a DonorCentral user has MFA set up for their account?
  • 31 Jan 2025
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How do I know if a DonorCentral user has MFA set up for their account?

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Article summary

I am trying to help a user log into DonorCentral and I need to know if they have MFA enabled on their DonorCentral account, how can I verify that?


Answer:

You can see if a user’s DonorCentral account is set up for MFA by going through the steps in the article below to see if the option to reset the user’s MFA is showing. If there is a menu option called Reset MFA then you will know that the user does have MFA enabled. If there is no option for Resetting MFA, then you will know that the user does not have MFA enabled on their account. 

How to reset MFA for a DonorCentral User


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