How to get support for FIMS and DonorCentral

Updated on 09 Sep 2024
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How can I get support for FIMS and DonorCentral now that NPact has acquired FIMS and DonorCentral?

Answer:

To get support for FIMS and DonorCentral, create a support case in the NPact portal:

NPact Support Site

How do I access the NPact support portal?
If you do not have access to the portal, please request access by emailing access@npact.com.

General Information about FIMS and DonorCentral
For general information about FIMS or DonorCentral please email FIMS@npact.com. This would be for general inquiries that are not support related. If you need support assistance, please ceate a case in the support portal using the link above.

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How do I create a case in the Support Portal?