Memorial and Honorary Gift Honoree Name not Showing in DonorCentral
  • 23 Jan 2023
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Memorial and Honorary Gift Honoree Name not Showing in DonorCentral

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Article summary

When viewing gifts that are honorary or memorial, the honoree name does not show in DonorCentral NXT.

Answer:

Memorial\Honorary gift names and other gift descriptions are controlled in DonorCentral System options. If you would like the name of the honoree of the memorial or honorary gift to show in DonorCentral, then choose the Type_Ack_ Mem_ Comm option

Go to Tools > System Utilities > DonorCentral > DonorCentral Options > System
Choose one of the following options to choose what types of Gift Descriptions you would like to appear in DonorCentral:

Comment 
(Gift Comment Radial Button on Gift tab of gift)
Type   
(Gift Type on the Gift tab of the gift)
Ack_Comment
(Comment field on Acknowledgement tab of gift)
Ack_ BlankLine_ Comment
Type_Ack_ Mem_ Comm
(The Name field in the Memorial/Honorarium area of the Acknowledgement tab)
Comm_ Securities 
(The Comment field on the Comments radial button of the Securities tab of the gift)
Type_Ack_Mem
(The Normal\In Honor\Memorial radial buttons in the  Memorial/Honorarium area of the Acknowledgement tab)

Select the option you would like, then click Apply and OK. The next time a DonorCentral upload is done, you will see the changes.

Steps To Duplicate

1. Enter in and post a gift for a donor in FIMS that is memorial or honorary
2. Note that the honoree name is listed in the memorial\honorarium name field on the acknowledgement tab of the gift in FIMS
3. Go to DonorCentral and view the same gift
4. See that the honoree name does not display.
5. Note also that the checkbox to suppress honorary/memorial gift detail amounts is not checked on the fund 2 tab of the fund in question.

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