Contents x
    Message: Check DC Email The Profile has a Duplicate Email Address
    • 24 Mar 2023
    • Contributors
    • Print
    • Dark
      Light
    • PDF
    Contents

    Message: Check DC Email The Profile has a Duplicate Email Address

    • Updated on 24 Mar 2023
    • Contributors
    • Print
    • Dark
      Light
    • PDF
    Article Summary

    When attempting to add DC access permissions on a profile record, the message "Message: Check DC Email The Profile has a Duplicate Email Address Do you want to continue and save with DC assigned to No?

    Steps To Duplicate:

    1. Go to the Profile module
    2. Go to the profile in question
    3. Go to the Fund Associations tab
    4. Attempt to update to update the Donor Central column to grant access to the donor
    5. See message occur.
    6. If you click Yes, then the value is changed to No, which is not what is wanted, the donor needs to have access to Donor Central.
    7. Note there is only one email in FIMS for this donor.

    Answer:
    This issue was caused by the email already being in use. The email was on another profile in FIMS.
    Was this article helpful?
    What's Next