Payment is Doubled on Check but not on Voucher
- 11 Apr 2023
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Payment is Doubled on Check but not on Voucher
- Updated on 11 Apr 2023
- Contributors
- Print
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When attempting to print a check, the check amount is doubled on the check pre-print form, but the voucher shows the correct amount.
Steps To Duplicate:
1. Go to AP\Open Items
2. Open the voucher and click on Print Check
4. When the check report opens, see the amount on the report doubled from what the amount is on the voucher.
2. Open the voucher and click on Print Check
4. When the check report opens, see the amount on the report doubled from what the amount is on the voucher.
Answer:
This issue was data specific and was resolved by a back end fix for the customer who reported the issue.
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