Previous created recurring grants do not appear in Recommendations Manage recurring

Previous created recurring grants do not appear in Recommendations Manage recurring

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Previously recorded and approved recurring grants are missing from DonorCentral when viewing as advisor.

The donor has reported that the grants that previously showed in DonorCentral manage recurring no longer appear and the same is true when viewing this screen as that advisor. Where did the recurring grants go?

Steps To Duplicate:

The grants are also missing when the organization views as advisor. The donor does not see them.

Answer:

This issue was addressed for the customer that had the issue. If you have this issue, please create a support case.

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