"Printer GetDeviceCaps error" when trying to print Checks in FIMS
  • 18 Jan 2023
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"Printer GetDeviceCaps error" when trying to print Checks in FIMS

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Article summary

"Printer GetDeviceCaps error" when trying to print Checks in FIMS. You may also see an "Invalid printer error" in french.

Steps To Duplicate:
  1. Access A/P
  2. Navigate to Open items
  3. Processes
  4. Print checks
  5. Run process
  6. Print all items
  7. The box pops up
Answer:
This error can occur if the default printer on the computer is set to a printer that does not exist. The printer needs to be set to a valid printer when printing checks, labels, forms or fund statements using Fund Statement Designer.

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