Profiles are duplicated in the Gift Import
- 22 Dec 2022
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Profiles are duplicated in the Gift Import
- Updated on 22 Dec 2022
- Contributors
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When I use the gift import, it is creating a new profile for a profile that already exists in FIMS, why is that happening?
Answer:
This issue occurs due to the wrong setting being used in the Donor IDCode field in the import screen. For new donors who do not exist in FIMS you should use the NextId setting under the Donor IDCode field. This setting tell FIMS to assign the next available profile ID to the donor being imported. This would be used for imports for new donors who do not exist in FIMS.
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