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    The ACH Information is missing for Open Item ######### when Attempting to Pay\Post a Check in AP Open Items
    • 17 Jan 2023
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    The ACH Information is missing for Open Item ######### when Attempting to Pay\Post a Check in AP Open Items

    • Updated on 17 Jan 2023
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    Article summary

    When attempting to pay\post a check in AP Open Items, the following error occurs:

    Answer:

    This issue occurs if the ACH information and setting is not the same on the vendor\grantee record and the voucher in AP\History. Those two have to match:



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